ASIC Investigates Debt Management and Credit Repair Firms
ASIC Investigates Debt Management and Credit Repair Firms
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
The Australian Securities and Investments Commission (ASIC) has initiated an investigation into the debt management and credit repair industry, expressing concerns that certain firms may be exacerbating the financial struggles of vulnerable consumers.
The inquiry will focus on instances where firms are alleged to have overcharged for minimal services, failed in their contractual communication, or breached the terms of their agreements altogether.
ASIC Commissioner Alan Kirkland voiced apprehensions that some of the approximately 100 industry licensees might be participating in unfair or dishonest credit activities, ultimately worsening the financial situations of already vulnerable clients. Reports have surfaced of firms failing to honor commitments made to consumers, raising alarms within the commission.
During the probe, ASIC will review diverse business models within the industry to assess compliance with the law. The industry has been under heightened scrutiny since the implementation of a licensing regime in 2021, aiming to protect consumers from exploitative practices. Since these regulations were put in place, ASIC has already taken legal actions against several entities, including Bakken Holdings, for significant consumer harm.
Bakken Holdings, operator of Solve My Debt Now, was sued by ASIC in August 2023 after accusations of collecting $3.6 million from clients but remitting only $1.1 million to creditors, leaving many customer debts unpaid. Similarly, Chapter Two Holdings Pty Ltd received penalties for allegedly misleading advertising on their website about their debt management achievements.
The review's outcome, anticipated to be published as a public report next year, is expected to shed light on industry practices and offer insights for consumers seeking reliable debt management solutions. ASIC remains committed to taking enforcement actions if any unlawful activities are uncovered during the investigation.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
The Australian government has announced an expedited release of $6.15 billion in concessional capital to support businesses facing global market disruptions. This initiative aims to bolster domestic industries, enhance production capabilities, and assist in decarbonisation efforts. - read more
National Australia Bank (NAB) has reported an 11% year-on-year increase in net profit for the first quarter of the 2026 financial year, reaching $1.56 billion. This growth is attributed to higher revenue across customer-facing divisions and a supportive Australian economic environment. - read more
ANZ Bank has reported a cash profit of $1.38 billion for the first quarter of 2026, marking a 75% increase compared to the average quarterly profit in the second half of 2025. This significant growth is attributed to a 5% year-on-year rise in deposits, reaching $561.59 billion, and a 0.3% increase in net loans and cash advances, totaling $587.27 billion. - read more
Anthony Miller, CEO of Westpac, has expressed concerns about the growing risk of a recession in Australia, citing escalating inflationary pressures and geopolitical tensions. In a recent interview, Miller emphasized the need for preparedness as economic circumstances evolve. - read more
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at enhancing financial stability within the housing market. Effective February 2026, APRA will implement a cap limiting banks to issuing no more than 20% of new home loans with debt-to-income (DTI) ratios of six times or higher. This measure applies to both owner-occupier and investor loans, excluding new housing developments. - read more
The Australian Securities and Investments Commission (ASIC) has conducted a comprehensive review of the private lending sector, uncovering several areas of concern. The investigation revealed inconsistent and unclear reporting, downplayed risks, opaque fee structures, conflicts of interest, and poor valuation practices within the industry. - read more
The Australian government has announced the introduction of new concessional loans aimed at supporting farmers and fishers affected by drought and algal blooms. This initiative is part of the government's response to the challenges faced by the agricultural sector due to adverse environmental conditions. - read more
In response to the escalating fuel crisis impacting small businesses across Australia, the federal government has unveiled a $1 billion interest-free loan program. This initiative, part of the National Reconstruction Fund's economic resilience program, is designed to provide immediate financial relief to sectors heavily affected by rising fuel costs, including freight, fuel, and fertiliser businesses. - read more
As fuel prices continue to escalate, placing significant financial pressure on small and medium-sized enterprises (SMEs), specialist lenders such as Prospa and Judo Bank have stepped forward to offer tailored support solutions. These initiatives aim to assist businesses in managing cash flow challenges arising from increased operational costs. - read more
Financial freedom is the ability to live life without being burdened by the stress of money woes. Imagine having enough savings to cover emergencies, living comfortably without constant financial anxiety, and even planning for retirement confidently. This is the goal many Australians strive for – a peaceful and secure life that isn't dominated by worries about bills and debt. - read more
Imagine being hit with an unexpected expense like a car repair or medical bill. Without a financial buffer, such surprises can wreak havoc on your budget. This is where an emergency fund plays its heroic role. - read more
Welcome to our blog! For young families, securing your future often requires careful planning and prudent financial decisions. One of the most crucial steps you can take in this journey is creating a financial safety net. - read more
Interest rates play a vital role when it comes to borrowing money. They determine how much extra you'll pay on top of the amount you've borrowed. - read more
Budgeting is often seen as a restrictive practice, something that curtails fun and spontaneity. However, the truth is quite the contrary. Proper budgeting is a fundamental aspect of nurturing financial well-being. It's about understanding your income, controlling your spending, and ensuring that you prioritize saving and investing. A well-crafted budget can lead to a stress-free financial life by giving you a clear view of where your money is going and where you can potentially save. - read more
Credit scores play a crucial role in your financial life, influencing your ability to access loans, credit cards, and even housing rentals. In Australia, your credit score is a numerical representation of your creditworthiness, which lenders use to assess the risk of lending to you. - read more
Personal loans can be a valuable financial tool when used wisely. They can help you cover unexpected expenses, consolidate debt, or even fund major purchases. However, it's crucial to understand the implications of taking out a personal loan, especially if you have bad credit. - read more
In the landscape of modern finance, credit scores can often feel like gatekeepers to our goals, barring or granting access to essential funding when we need it most. The truth is, debt is as common as it is complex, threading through the lives of many with silent tenacity. Understanding its prevalence is the first step in navigating the choppy financial waters it can create. - read more
In simple terms, a loan is an amount of money you borrow from a lender and agree to pay back over time, often with interest. Loans come in various forms and can be tailored to suit different needs, such as buying a home, financing a car, or consolidating debt. - read more
Need Help Finding a Loan?
All finance quotes are provided free (via our secure server) and without obligation. We
respect your
privacy.
Knowledgebase
Jumbo Loan: A mortgage loan that exceeds the conforming loan limits set by the Federal Housing Finance Agency (FHFA).