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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Budgeting is a foundational skill in the realm of personal finance, and as crucial as setting the sails is to a captain navigating through treacherous waters. Just as steady winds propel a ship towards its destination, a well-structured budget guides individuals towards their financial goals with confidence and control. - read more
In the landscape of modern finance, credit scores can often feel like gatekeepers to our goals, barring or granting access to essential funding when we need it most. The truth is, debt is as common as it is complex, threading through the lives of many with silent tenacity. Understanding its prevalence is the first step in navigating the choppy financial waters it can create. - read more
Interest rates play a vital role when it comes to borrowing money. They determine how much extra you'll pay on top of the amount you've borrowed. - read more
Welcome to our beginner's guide on personal loans during financial hardship. Navigating financial challenges can be overwhelming, but personal loans could serve as a viable solution. This article will cover what personal loans are, how they work, and why they might be beneficial during tough times. - read more
Debt can often feel like a formidable obstacle on the path to financial stability. Many individuals battle with various forms of debt, from high-interest credit cards to significant loans that seem to have an unyielding grip on their financial lives. Recognizing the challenges that debt presents is the critical first step towards regaining control of your personal finances. - read more
Imagine being hit with an unexpected expense like a car repair or medical bill. Without a financial buffer, such surprises can wreak havoc on your budget. This is where an emergency fund plays its heroic role. - read more
It is no secret that the foundation of financial well-being is rooted in effective budgeting. In today's fast-paced world, where consumerism reigns, understanding how to manage one's finances has never been more crucial. Budgeting is not merely about restraining spending; it’s about creating a strategic plan that aligns with your financial goals and lifestyle. It allows individuals to gain control over their money, rather than letting their spending habits dictate their life course. - read more
Small business loans under $10,000 can help Australian sole traders, contractors and small business owners manage cash flow, equipment, stock or short-term operating needs. Before applying, it is important to understand how lenders assess business income, repayments, security, documentation and affordability. - read more
When it comes to borrowing money, whether it's for personal use or for your small business, understanding interest rates is paramount. An interest rate, simply put, is the cost you pay to borrow money. It's typically expressed as a percentage of the principal amount you're loaned. This fee is how lenders earn on the funds they lend and is a key component you should consider before signing a loan agreement. - read more
Australia’s latest interest rate pause gives borrowers a little breathing space, but it should not be mistaken for a drop in loan costs. After months of pressure from inflation, rents, insurance, groceries and utilities, the Reserve Bank’s decision to keep the cash rate steady leaves many households and small business owners still managing repayments shaped by earlier increases. - read more
Australians searching for quick finance are being urged to slow down before responding to online loan offers, as scam activity continues to target people under cost-of-living pressure. The warning is especially relevant for borrowers who need urgent money for bills, car repairs, medical costs, rent gaps or short-term business cash flow. - read more
Australia’s credit regulator has kept the spotlight on how lenders respond when borrowers fall into financial hardship, a theme that matters directly to households and small business operators using small loans to manage short-term pressure. The message is simple: hardship support should be accessible, practical and clearly explained, not buried behind confusing processes or repeated requests for the same information. - read more
Australia’s corporate regulator has renewed attention on private credit, warning that a fast-growing part of the lending market is now facing a tougher test. Private credit generally refers to loans arranged outside the traditional banking system, often through funds, investment managers or specialist lenders. While this may sound distant from everyday small loans, the health of non-bank credit can still influence how finance is priced, assessed and made available. - read more
ASIC’s latest review of the motor vehicle finance sector is a timely reminder that the true cost of borrowing can sit well beyond the advertised interest rate. While the review focused on car loans, the lessons apply to many Australians considering small personal loans, short term finance or any borrowing arranged through a third party. - read more
Australian small business owners have a tight deadline ahead as Payday Super begins on 1 July 2026, shifting superannuation from a quarterly obligation to a payment made alongside wages. The reform is designed to improve transparency for employees and reduce unpaid super, but it also changes the cash flow rhythm many employers have relied on for years. - read more
Recent data from Equifax's Business Market Pulse for Q1 2026 reveals a concerning trend: high-risk small and medium-sized enterprises (SMEs) are significantly increasing their credit applications, even as overall SME credit demand declines. This pattern suggests that financially vulnerable businesses are seeking additional funding to navigate tightening economic conditions. - read more
In the first quarter of 2026, Australians have borrowed a record $5.1 billion in personal loans, as reported by the Australian Bureau of Statistics. This significant increase reflects the mounting financial pressures faced by individuals due to escalating living costs. - read more
Latitude Financial, Australia's largest non-bank consumer finance company, has been fined $3.96 million by the Australian Communications and Media Authority (ACMA) for violating spam laws. The company sent over 2.3 million marketing messages between March 2024 and April 2025 without accurate contact information, and nearly 345,000 of these lacked a functional unsubscribe option. - read more
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Knowledgebase
Foreclosure: The legal process by which a lender takes control of a property, evicts the homeowner, and sells the home after the homeowner fails to make mortgage payments.
