Small Loans Australia :: Contact Us

Contact Small Loans Australia

small-loans.com.au

How can we help you today?

Whether you’d like to explore Small Loans Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Small Loans Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.


Personal Loans Articles

Smart Budgeting Tips to Improve Your Financial Health
Smart Budgeting Tips to Improve Your Financial Health
Smart budgeting is one of the most vital tools in maintaining and improving your financial health. It provides a clear picture of your financial situation, helping you make informed decisions about spending, saving, and borrowing. - read more
Creating a Financial Safety Net: Insurance and Savings Tips for Young Families
Creating a Financial Safety Net: Insurance and Savings Tips for Young Families
Welcome to our blog! For young families, securing your future often requires careful planning and prudent financial decisions. One of the most crucial steps you can take in this journey is creating a financial safety net. - read more
Bad Credit? No Problem! How to Get a Small Personal Loan Fast
Bad Credit? No Problem! How to Get a Small Personal Loan Fast
Bad credit, often resulting from late payments, high debt levels, or other financial missteps, can feel like a major roadblock. It typically means that your credit score falls below a certain threshold and may reflect a history of financial challenges. - read more
Interest Rates for Small Loans: Breaking Down the Basics
Interest Rates for Small Loans: Breaking Down the Basics
Interest rates play a vital role when it comes to borrowing money. They determine how much extra you'll pay on top of the amount you've borrowed. - read more
Quick Fixes for Common Credit Score Issues in Australia
Quick Fixes for Common Credit Score Issues in Australia
Credit scores play a crucial role in your financial life, influencing your ability to access loans, credit cards, and even housing rentals. In Australia, your credit score is a numerical representation of your creditworthiness, which lenders use to assess the risk of lending to you. - read more
Avoiding Common Pitfalls in Personal Loan Utilization
Avoiding Common Pitfalls in Personal Loan Utilization
Personal loans can be a valuable financial tool when used wisely. They can help you cover unexpected expenses, consolidate debt, or even fund major purchases. However, it's crucial to understand the implications of taking out a personal loan, especially if you have bad credit. - read more
Budgeting 101: How to Get a Personal Loan Despite Bad Credit
Budgeting 101: How to Get a Personal Loan Despite Bad Credit
Smart budgeting is the cornerstone of financial health. It helps you understand where your money is going and empowers you to make informed financial decisions. In Australia, like everywhere else, a well-managed budget can significantly improve your quality of life and financial stability. - read more
How to Boost Your Credit Score Before Applying for a Personal Loan
How to Boost Your Credit Score Before Applying for a Personal Loan
Your credit score is a numerical representation of your financial trustworthiness. Lenders use this score to assess the risk of lending you money. - read more
Tips for Choosing the Right Type of Loan for Your Financial Situation
Tips for Choosing the Right Type of Loan for Your Financial Situation
Loans can play a significant role in shaping our financial landscapes. For many Australians, they are vital tools for achieving milestones like buying a home, financing education, or starting a business. However, selecting the wrong type of loan can have a detrimental impact on your financial health, leaving you with unwanted debt and stress. - read more

Finance News

AFCA Issues Caution to Small Businesses on Unregulated Lending Risks
AFCA Issues Caution to Small Businesses on Unregulated Lending Risks
18 Feb 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has recently highlighted a significant concern for small businesses: the risks associated with engaging unregulated lenders. This warning comes in response to a record number of complaints from small business owners, many of which involve lenders not affiliated with AFCA. - read more
ASIC Flags Compliance Concerns Among Small Credit Lenders
ASIC Flags Compliance Concerns Among Small Credit Lenders
18 Feb 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently expressed concerns regarding the compliance practices of certain small credit lenders. A comprehensive review conducted by ASIC revealed that some providers of small amount credit contracts (SACCs) may be steering vulnerable consumers towards financial products that offer fewer protections, potentially exposing them to increased financial risk. - read more
Commonwealth Bank Adjusts Lending Policies for Companies and Trusts
Commonwealth Bank Adjusts Lending Policies for Companies and Trusts
18 Feb 2026: Paige Estritori
The Commonwealth Bank of Australia (CBA) has recently implemented changes to its lending policies concerning companies and trusts. Effective from November 22, 2025, these adjustments require that borrowers seeking loans under these structures must have an existing relationship with the bank. - read more
ASIC Raises Concerns Over Payday Lenders' Compliance with Consumer Protection Laws
ASIC Raises Concerns Over Payday Lenders' Compliance with Consumer Protection Laws
10 Feb 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently highlighted significant concerns regarding the practices of certain payday lenders. A comprehensive review conducted by ASIC suggests that some providers of small amount credit contracts (SACCs) may be engaging in activities that contravene consumer protection laws. - read more
So Money Launches Tailored Lending Solutions for Self-Employed and SMEs
So Money Launches Tailored Lending Solutions for Self-Employed and SMEs
10 Feb 2026: Paige Estritori
Non-bank lender So Money is expanding its services to cater to Australia's burgeoning small business sector by introducing new lending solutions specifically designed for self-employed borrowers and small and medium-sized enterprises (SMEs). This strategic move aims to simplify the income verification process and provide more flexible financing options to a traditionally underserved market. - read more
APRA's New Lending Cap: What Homebuyers Need to Know
APRA's New Lending Cap: What Homebuyers Need to Know
25 Jan 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will implement a cap on high debt-to-income (DTI) home loans, limiting banks to issuing no more than 20% of new home loans with DTI ratios of six times or higher. This measure applies to both owner-occupier and investor loans, excluding new housing developments. - read more
ASIC's Findings on Private Lending Practices
ASIC's Findings on Private Lending Practices
25 Jan 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of the private lending sector, uncovering several areas of concern. The investigation revealed inconsistent and unclear reporting, downplayed risks, opaque fee structures, conflicts of interest, and poor valuation practices within the industry. - read more
OnDeck Australia's Broker-Originated SME Loans Skyrocket by 246%
OnDeck Australia's Broker-Originated SME Loans Skyrocket by 246%
17 Jan 2026: Paige Estritori
In a significant development for Australia's small business sector, OnDeck Australia has reported a remarkable 246% year-on-year increase in broker-originated small business loans funded in November 2024 compared to the same month in 2023. This surge underscores a renewed confidence among small and medium-sized enterprises (SMEs) in leveraging broker channels for their financing needs. - read more
AFCA Alerts Small Businesses to Dangers of Unregulated Lending
AFCA Alerts Small Businesses to Dangers of Unregulated Lending
17 Jan 2026: Paige Estritori
The Australian Financial Complaints Authority (AFCA) has issued a cautionary advisory to small businesses regarding the risks associated with engaging unregulated lenders. This warning comes in response to a notable increase in complaints that fall outside AFCA's jurisdiction, leaving many business owners without recourse when disputes arise. - read more

Need Help Finding a Loan?


All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.

All finance quotes are provided free (via our secure server) and without obligation.
We respect your privacy.

Knowledgebase
Debt Consolidation:
Debt consolidation usually involves negotiating a new loan to pay other existing loans in order to get more favourable interest rates and terms.


Quick Links: | Small Loans | Small Personal Loans | Small Business Loans | Quick Loans Under $10000 | Fast Cash Loans | Emergency Loans | Instant Approval Loans | Bad Credit Small Loans | Online Loans Under $10000 | Short Term Loans | Unsecured Loans