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Afterpay Reports BNPL Users Advised to Close Accounts for Mortgage Approval

Banks Urge BNPL Account Closures Before Granting Mortgages, Afterpay Reveals

Afterpay Reports BNPL Users Advised to Close Accounts for Mortgage Approval?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Afterpay, Australia's leading buy-now-pay-later (BNPL) provider, has reported that over 10% of its surveyed users were advised to close their BNPL accounts to qualify for a mortgage.
Subsequently, these users were offered credit cards by the same banks or mortgage brokers, highlighting the competitive dynamics within the consumer finance sector.

The survey, which included 1,000 Afterpay customers, underscores the growing tension between traditional financial institutions and emerging BNPL services. While BNPL platforms have gained popularity for offering interest-free, short-term loans with minimal credit checks, traditional banks appear to be positioning their credit products more favorably by advising potential borrowers to disengage from BNPL services.

Despite BNPL users demonstrating credit scores and repayment records comparable to credit card holders, a perception persists that BNPL users are riskier. This perception has led some financial institutions to recommend closing BNPL accounts as a condition for mortgage approval.

In response to these developments, new legislation effective June 10, 2025, will require BNPL firms to conduct credit checks on borrowers, aiming to enhance transparency and align BNPL services more closely with traditional credit regulations.

For consumers, this situation highlights the importance of understanding how different financial products and services can impact creditworthiness and loan eligibility. It's advisable for individuals to consult with financial advisors to navigate these complexities effectively.

For more detailed information, refer to the original report by Reuters.

Published:Saturday, 27th Sep 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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